Refund policy

Thank you for shopping with Juank Bonifaz.

We greatly value your purchase and are committed to ensuring your complete satisfaction with our products. Since our products are digital goods delivered via internet downloads, all sales are final and non-refundable.

We cannot offer refunds or exchanges under any circumstances, except in exceptional cases of accidental double payments for the same product version. Once a digital product has been sent, it cannot be revoked, and therefore refunds are not possible. This policy allows us to maintain the integrity of our transactions and ensure the best experience for all our customers.

If you have any technical questions or encounter any issues, please do not hesitate to use our customer service chat located in the bottom right corner of our website. Our team is always available to provide the assistance you need and to ensure you fully enjoy our products.

Thank you for your understanding and support.